Terms & Conditions of Service
Explore the essential guidelines and policies that govern your experience with Desiree Hairdressers. Ensure a smooth and informed visit by understanding our terms and conditions.
General Terms
Service Agreement
By booking an appointment with Desiree Hairdressers, you agree to adhere to our service policies, including punctuality and payment terms. Cancellations must be made 24 hours in advance to avoid charges.
Payment Terms
All services must be paid in full upon completion. We accept cash, credit, and debit cards. Prices are subject to change without prior notice.
Cancellation Policy
Clients must cancel appointments at least 24 hours in advance. Failure to do so may result in a cancellation fee equal to 50% of the scheduled service cost.
Liability
Desiree Hairdressers is not liable for any allergic reactions or adverse effects from products used during services. Clients are advised to disclose any allergies prior to services.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on data collection and usage.
Common Questions About Our Terms
Find answers to the most frequently asked questions regarding our terms and conditions to ensure a seamless experience with Desiree Hairdressers.
What is your cancellation policy?
We require at least 24 hours' notice for cancellations. Late cancellations may incur a fee of 50% of the service cost.
Do you offer refunds?
Refunds are not provided for completed services. If you are dissatisfied, please contact us within 48 hours for a resolution.
How do I book an appointment?
Appointments can be booked online through our website or by calling our salon directly.
What payment methods do you accept?
We accept cash, credit, and debit cards. All payments are due at the time of service.
Can I change my appointment time?
Yes, you can reschedule your appointment by contacting us at least 24 hours in advance.
Are your products safe for sensitive skin?
We use high-quality products, but please inform us of any allergies or sensitivities prior to your appointment.
What should I do if I'm running late?
Please call us as soon as possible. We will do our best to accommodate you, but late arrivals may result in a shortened service.
Do you offer group bookings?
Yes, we offer group bookings for special occasions. Please contact us for more details and availability.
How can I provide feedback?
We value your feedback. Please email us or fill out the feedback form on our website.
Need More Clarity?
If you have any questions or need further clarification about our terms and conditions, we're here to help. Reach out to us for detailed information and ensure you have all the insights you need to make informed decisions.
